At Sycamore, a focus on quality underlies every engineering decision, every cross-functional team, every network installation, and every customer contact.

The Corporate Quality department:

• Facilitates pursuit of quality and customer service standards across the company
• Provides the infrastructure for Sycamore's Quality Management System (QMS)
• Promotes the continuous improvement of products and processes

In keeping with our unrelenting focus on performance and customer support, Sycamore was one of the first telecommunications companies to successfully complete the ISO 9001:2008 registration process. And Sycamore continues to prove adherence to strict ISO 9001:2008 QMS requirements, as verified by independent, semi-annual surveillance audits.

Quality Mission Statement

To achieve the company's mission, we will strive to satisfy our customers at each contact point every time they conduct business with Sycamore Networks.